Yep, I just found my new favorite music artist! :-D
Brian: Handwritten Posts - Miiverse is a service that lets you communicate with other players from around the world. It is accessible via Wii U and systems in the Nintendo 3DS family.
Brian: Handwritten Posts - Miiverse is a service that lets you communicate with other players from around the world. It is accessible via Wii U and systems in the Nintendo 3DS family.
Every year when Apple releases new iPods in September, the company also updates it’s iTunes software. Generally each year iTunes receivers a full version bump (iTunes 9 to iTunes 10 for example). These full version updates generally add user interface changes and features like iTunes LP, Ping, Home Sharing, and so on.
At Apple’s September 12 event, the company announced iTunes 11 in addition to the new iPhone 5, iPods and EarPods. If Apple was sticking to tradition, iTunes 11 would have been released last Wednesday. It wasn’t. Instead, we got a point update to iTunes 10 in the form of iTunes 10.7 that added support for the new iPod models.
I find the late October release intriguing for a few reasons:
1. The software should have been close to being finished for a while.
Apple’s last major update to iTunes was version 10 in September 2010. We never got a major update in 2011 at the annual music event.
2. Apple is rumored to introduce a Pandora-like radio service.
Within the last week heading up to the September 12 event, claims of Apple introducing a Pandora-like radio service in iTunes emerged. And they gained traction rather quickly. This rumored Pandora-like radio service was not unveiled or demoed at the event, even though iTunes 11 did get a live demo.
3. Apple sometimes releases iTunes beta version to developers.
Last Wednesday developers were given access to the iOS 6 GM. Many times in the past, Apple would release iTunes beta builds to developers to make sure all the new advertised features or functionality worked. Apple did not issue a beta build of iTunes 11 and it looks like everyone will get their hands on it at the same time, come late October.
4. The iTunes 11 user interface.
The radio has always been a feature Apple never put much effort into. It was under the library menu and usually consisted of low bit-rate streams from some well known and not so well-known radio stations around the world. Users could also add their own stations using a special URL. This is how the radio feature is going to be treated in iTunes 11:
The radio is front and center in the screen shots provided by Apple.
It seems odd to me why the lackluster radio in iTunes would now be classified under the music menu instead of it’s own library menu. This is the first version of iTunes to have a radically different UI compared to prior version dating back to 2003 with the introduction of the iTunes store. Could the late October launch with no beta build be an indication that this radio could be the Pandora-like radio we are all expecting? Maybe Apple is trying to rush licensing deals before the end of October so this radio service can become a reality. Apple may not have demoed and promised the radio on stage if they thought they couldn’t get the licensing in time for an October launch. If it was not for this rumored service, I don’t see why iTunes 11 couldn’t have been released last Wednesday since we’ve had iTunes 10 since 2010.
2nd UPDATE (10/18/2012): When I thought all of my issues would be fixed and everything would be smooth sailing going forward, I see this last night (10/17/2012):
Here is my question: How can my bill be 18 days PAST DUE if I just paid it at the beginning of this month. In fact, I should not have even had to pay it. October should have been completely free from credits due to all of issues detailed in this blog post. According to the Comcast website I had a credit of $27 which was going to be applied towards November’s bill. This “past due” bill should really be $27 cheaper. I logged into the website just now (10/18/12) and now I see this:
This past due bill is now 17 days past due?? How does it go from 18 to 17 days? Shouldn’t it read 19 days? I am so fed up with this company. I have spent countless hours dealing with all of the issues brought on by this corporation. I am not stupid, I just earned my degree in IT and I spend most of my day in front of a computer. I hope something drastic changes because I can’t spend hours on the phone every month trying to fix issues brought on by Comcast. My full time job starts on Monday and I just do not have the time. When I had my other account (August 2011-July 2012) at my other location, everything worked flawlessly between Comcast and myself. There were no billing issues or anything. Since I moved, I have been treated like I am a clueless idiot by clueless reps. It’s a shame that it takes me an hour to write out this long blog post just to detail all of the other hours I’ve wasted dealing with your company.
Please Comcast, can you do something nice for me? Some form of compensation. There are other ISPs and cable companies I can go to who would actually value me as a customer. The reason I chose Comcast is because the internet speeds are drastically faster than my other choices. That’s it. Fast internet, nothing else you’ve been able to provide is much of a selling point to me, and that’s a shame.
UPDATE (9/5/2012): I received a phone call a few hours after this post went live from a Comcast Executive Specialist who addressed my concerns and helped to remedy the issues. Thank you for the personal phone call and helping to make things better. Now that this is put to rest, we can all move on!
Thanks again, Comcast.
September 4, 2012.
To Rick Germano or whom it may concern:
Comcast states this on their corporate website:
We are committed to providing Comcast customers with a consistently superior customer experience. If for any reason something goes wrong, we will work to resolve the issue quickly and as professionally as we can.
This sounds great. Except that they forgot about me.
For someone like me who loves technology and just earned a college degree in Operations & Information Management from NIU, I understand exactly how processes and technology work. As a graduate, it is my job to make processes better using technology and help make the world a better place. Let me assure you, Comcast, the mega-corporation they are, can’t seem to get their billing process in order. The terrible customer service only makes things worse and puts the customer in the middle of the problem. I have had a nightmare dealing with this company over the last month and a half. Their customer service has not helped, even though I’ve been promised the Customer Guarantee ever time I’ve dialed 1-800-XFINITY. These are the seven guarantees that Comcast makes to its customers:
For my particular situation, the following guarantees DO NOT apply (they are not a concern, or they were handled perfectly to my expectations): 1, 4, and 7. I wasn’t going to cancel service in the first 30 days, the sales rep and technician wore foot coverings and treated my apartment with care, and the amount of video content is irrelevant. Now, let me explain my situation and how the other customer guarantees were violated.
First, a little background: In June 2011 I was referred to a Comcast sales rep by my soon-to-be college apartment land lord. The sales rep was incredibly nice and gave me a very nice package that included Blast! Internet and Digital Preferred cable at a price that I thought was a special student deal. Everything was great! I went the full 12 months without a single issue. Internet speeds were fast, we had HBO for 12 months. It was the way a customer-company relationship should be. I payed the monthly bill early every month and was provided with the advertised service.
Flash forward to June 2012, this is when things start to go downhill and at an incredibly fast rate of speed. I contacted the same sales rep who ordered my service for my college apartment in August 2011. I wanted to let him know that I just graduated and was going to be moving to another apartment in a different town in July 2012. I first told him I thought it would be easiest if I just packaged up all of my equipment, moved to the new location, and call Comcast to activate service. He said that was fine except that my current monthly bill was going to be going up something like $40/month for the same service. Being fresh out of college and looking for a job, I didn’t think that was quite acceptable. He suggested that I create a new account as a new customer at the new location to secure another 12 month deal. This is exactly what I did.
When service was first installed at my college apartment (August 2011) I was told there may or may not be a $50 security deposit due to my credit (being young and still in college). I was perfectly fine with this. It turns out that I didn’t have to pay it. The deposit was waived since it was the fall rush time and a college apartment. Now once again, I was told there was going to be a security deposit based on my credit for setting up service at my new location this year (July 2012). On July 12, I was notified that Comcast (or a third party working for Comcast) did a check on my credit and sure enough, I was going to pay a security deposit. This sales rep sent me a text message stating that the deposit was $50.00. He included my brand new account number and a phone number I was supposed to call and pay the $50. He sent me this text message on Thursday, July 12 between 5-6pm I think. I immediately paid the $50 security deposit so that way service could be installed the next day.
Friday (July 13) comes and mostly goes. I heard from this sales rep earlier in the day that he was working and he’d get to my new place in the evening. Later in the day I was notified it could be as late as 7:30pm. This was ok with me (I just wanted my internet and cable) but I felt bad for him. Once he called me a little after 8pm I told him that Saturday morning would work so that he could get some sleep after a long day. I was trying to be a caring customer! I was not mad and I was the one who suggested it. He arrived Saturday morning around 12:00pm I think.
Here is where the DVR Disaster begins:
To avoid having me pay an installation fee (I can do all of this myself with ease) he basically gave me my brand new equipment (DOCSIS 3 modem, Motorola DVR, remotes, etc.) and in return, I gave him my old equipment from my college apartment so that way I could call and close that old account and not be billed anymore. I signed the paper that I returned the equipment and then the sales rep left and I began installation. Once the new DVR and modem were plugged in and turned on, I began the activation process. I activated the modem with success and started browsing the internet with my 35 Mbps Blast! Internet. I then proceeded to activate the DVR using the supplied instructions in the self-installation kit. The prompts indicated that the DVR did activate. That was incorrect… by a long shot.
Thinking nothing of it, I went to continue on with my Saturday and run some errands. When I cam back in the early afternoon (2-3 PM) I tried to turn on a channel and use the Comcast remote to bring up the HD version of the channel - black screen. Other HD channels - black screens. I restarted the box, tried activating it again, tried going into the settings, a factory reset—you name it. I also called Comcast customer service and participated in the new call-back feature. I got a call back with some troubleshooting steps like unplugging the DVR and stuff with no luck. I then logged on to Comcast.com with my new Comcast account ID and password. It showed my only service was internet and not tv (the little icons). I called customer service again and waited a good 30 minutes to talk to someone who said to ignore the fact that the TV icon was not showing up online and it was because I had a “bundled package.” The TV and Internet icons showed up just fine on the website for my college apartment account. It was getting late and I just wanted to relax at this point. I tried again on Sunday with no luck after 3 or 4 calls to customer service. I was getting frustrated. On the second or third call one representative set up an appointment for Monday morning even though I told him no because I was not going to be home most likely. I called again that night and a woman said that an appointment was scheduled and said that were going to be a $30 charge. I was getting mad because I did the self-install kit so I wouldn’t get charged in the first place!
Monday arrives and the tech arrived within the appointment window. He swapped out the DVR for an identical model, plugged it in and set it up (activated it and checked some channels) - everything worked. Still, I was getting charged for an appointment due to a faulty box that was supplied to me—that I spent most of my Saturday and Sunday trying to fix with Comcast’s troubleshooting steps.
Let’s switch gears to the Billing Nightmare.
At my old apartment I was expecting to pay around $90-92 for my Blast! Internet and Digital Preferred Cable with dual-tuner DVR. This was fine. The website updated each month and I paid the bill online for ease of use and speed, just like I pay my cell phone bill.
Service was installed at the new apartment in the middle of July. I got an alert via text message and email saying that my balance was due on August 8th or something. I do not remember the exact date but I am sure it’s in my customer records/notes that can be looked up. This alert was issued 5 days before the bill was due but both the email and text message did NOT say how much I owed. I logged onto the website to an alarming $250 that was past due. I logged on the website on August 5 and I got the text/email saying that my bill was due on August 8th. How could I be past due?? I was furious so I called customer service and they had no clue what was going on. I spent about 2 hours on August 7th or 8th talking to a few reps to try and figure out what was going on. The one guy didn’t know what was going on but his screen showed I owed $65 so I payed that over the phone without issue. He assured me three different times in the conversation that my balance was at $0 and my next bill would be due on September 4th. Once again, going off of the “superior” customer service, I didn’t think anything of it and proceeded on with my month. A few days later I logged on the website again (August 12th I think) to see that I owed $172 on August 7th. It was NOT in red and said it was NOT overdue, but the online system looked like it was frozen. I figured that the system needed time to adjust and catch up to the right amount.
This brings us to last week, specifically on Thursday, August 30th. I received another automated email and text message stating that my bill was due on September 4th. I logged on to Comcast.com once again and look what I saw: $172 due on August 8th. It was still frozen. I was busy (I am trying to find a job and proceed with my life). So I spent a good chunk of my Friday trying to figure this out. I was on the phone with one representative and then her supervisor for over an hour. Neither one wanted to do anything. This is what is making me so upset: a month and and a half into service I am now being told that that I have a $100 security deposit to pay on top of the $50 I already paid.
What?!? Yes, a month and a half I had another $100 security deposit. I was furious. It’s not the fact that I have a security deposit (when I got my iPhone in 2010 it was a $150 deposit with AT&T) - it’s just the way this was handled. You see, the sales rep told me $50 on July 12 and I paid it. He didn’t make a single mention of any other security deposit or say the $50 was UP FRONT. Nothing, just the $50 and then my normal monthly bill.
So I am trying to explain to the customer service rep why I am being thrown in the middle of this and why it is being directed at me. All the rep did was get her supervisor who didn’t budge. She said I needed to get in touch with the sales rep and his supervisor needs to address the problem - cancel the charges or whatever. I called the sales rep back and he got conference-called into the conversation with the billing supervisor and I. How can he do anything? He is a sales rep, not a higher-up in the company. I called him back after the unsuccessful attempt to fix this with the billing department. Once I spoke to him he said he was working on an installation and when he got back to the office in a few hours he’d look into it.
I spoke with him later that night and he said there was not much he could do since it was in the computer system and suggested I just pay the charges and “everything will work itself out in the end.” I then called the 1-800 number back and got a hold of another representative (by this time it’s 7:30pm on Friday, August 31. I told the rep that I was going on vacation for labor day weekend at 5:30am the next morning (Saturday) and I’d be back on Monday. I didn’t have cell service where I was going, nor did I want to deal with Comcast during my vacation. I assumed the billing department would be closed on Labor Day so I got up early Tuesday morning and gave it another shot - the day my bill was supposed to be due.
At this point I am so incredibly aggravated at this point. It’s Tuesday, September 4th and my bill is due today. I didn’t know what to do so I called the cancellation department NOT because I wanted to cancel, but maybe they could do something. A cancelation department’s job is to retain a customer and make the situation right. The woman I spoke with pretty much said what the billing department said: we can’t do anything. She suggested to put a complaint ticket in against the sales rep. I didn’t want him to get in trouble, I had NO CLUE the problem began with him. I thought it was just a billing screw up that no one can seem to figure out. In fact, I called him to give him the sale at my new apartment because I was so happy with the package he offered me at my college apartment. It’s only a month and a half into service and I am finding out this billing nightmare is because of the order and the way it was entered into the system.
This is what happened. The rep from the cancellation department told me that the order was put in this way: $50 up from before installation (what I paid - the deposit) + $100 security deposit broken down into $33 payments. That’s what messed everything up. I was not told about this and so when I paid the $50 over the phone on July 12 - that went towards the first bill supposedly or towards that $100 extra deposit. The best she could do was offer me a $25 credit towards the October bill plus a $10 credit from when the technician came out to give me the new DVR. This was because I was credited $20 out of the $30 charge for the tech appointment due to your faulty box. Why didn’t I get the extra $10 and only get refunded 1/3 the appointment fee. Suggestion - do not charge customers for appointments until AFTER the appointment and to see if the equipment was really faulty or if the customer was faking it. This way I wouldn’t have gotten charged in the first place.
This brings us to today, Wednesday, September 5. I paid the $144.15 yesterday because the cancellation rep said that the $35 credit will not show up until next month. The “frozen” $172 due on August 8th (on Comcast.com) has now changed to $27.34 - still due on August 8th. I don’t know if that’s what is left of the surprise $100 security deposit or what. I don’t know if the $35 credit she gave me will make that disappear or what.
This has been a nightmare experience that should not have ever happened. Why is the customer (me) paying the price (literally) for the order screw up and not being information by the billing department of this “hidden fee” $100 security deposit. I was told $50 and that was it. I paid it, and all should have worked out just fine. My original account for the college apartment didn’t have a security deposit at all - paid the bill every month ($90-$92/mo) and everything was great. I move to the new place with a new account and the security deposit issue has caused nothing but huge time-consuming problems for me.
Here are the Customer Guarantees I feel I was never promised.
2. We will always be on time within your appointment window or we’ll credit you $20 or give you a free premium channel for three months.
The tech came in the window so that isn’t an issue. He replaced the faulty box with a working one, but I got charged a $30 appointment fee because I was provided a faulty box to begin with that failed to activate with hours of troubleshooting and customer service calls over the weekend.
3. We will resolve routine issues in one visit or we’ll credit you $20 or give you a free premium channel for three months.
Once again, the issue was resolved (replacement DVR) but I got charged. Also if you want to actually put the original installation (swap out of old equipment for new equipment and sign the return slip) - the order was put in wrong two days earlier (July 12) - no credit for that. Instead I got charged $30 for a new DVR plus this $100 security deposit screwing everything up (and still is according to the online payment system).
5. We’re here for you, 24 hours a day, 7 days a week to questions at your convenience.
Every time I tried to call I got a hold of someone (most times it took a good 15-30 minute wait). The problem was I was assured in the beginning of August that everything was fine (pay $65 for your bill and all will return to normal). The reps didn’t inform me until a month and a half after service was activated that there was another $100 security deposit I had to pay. That isn’t really answering your question if you ask me. I asked the guy (beginning of August) so you’re 100% sure I am in the clear and my bill will return to normal. He gave me a resounding “Yes” (that was sure wrong…)
6. We will offer easy-to-understand packages and provide you with a clear bill.
This is the root of my frustration. The bill was not clear. How come my $50 “security deposit” wasn’t the end of the deposits and how come it actually went towards the first bill. Then I got another bill for $33 which I never actually paid $33 - the system must have removed part of the $50 and put it towards the $100 deposit (in $33 chunks.) Then to be notified over the phone a month and a half later because no paper bill, representative, automated phone message, email, website or text message could explain it other wise - the order was put in wrong: $50 up front + $100 broken down into $33 chunks. Yet I was only told 50. This is why I am so incredibly upset.
A final quick recap:
That’s it. This is how I was treated as a Comcast customer for the last month and a half. Clearly not the superior customer service that Comcast claims. Your internet speeds are faster than AT&T and that’s really the only appealing thing for me. The first year was great. Once I moved to my new location I have wasted so much time trying to fix this, let alone, figure out how much my actual bill is and why everything is so screwed up to begin with. All I wanted to do was pay my normal bill each month. Why was this so difficult?
I sincerely hope Comcast Corporate takes a look at this and can make some adjustments to the way billing and customer service processes work. It’s a shame I had to call the cancellation department to actually get something (let alone really small) done in my favor. I was a customer for over a year (just a different account) and I’ve been treated like I’m worthless and a money-grab since moving to my new location. I would greatly appreciate anything Comcast may be able to do like perhaps a free month of service or something. I really wanted this to be a seamless transition and it was far from that.
Thank you for reading this. Have a nice day.
Joel had this to say about his spectacular Professional Griefers music video:
as you know, i have an ethernet cable shoved directly up my ass and im very much in tune with the intarwebs… especially with the horde fandom, stupid ass shipments (you know who you are), and pretty much everyone else on teh twitters and facebooks. And i’ve noticed alot of really cool positive feedback on the video… and many many thanks for your lovely comments on the video… but… lets give credit where credit is due here…
firstly, lets thank the real geniuses at work here .. i just showed up and slapped Gerard around a bit!
first we got Paul Boyd (Director) and crew at Weapons Of Mass Entertainment, for the epicly smooth organization of this colossal feat. and Jeff rananasingheghe or something (lets just call him Splintersilk or Director B) for the insane CG work and coordination with Method Studios… and of course SOL, UFC, Neff for lending a hand in unfucking the financials and supplying the sweetballs products and all around good vibes at the shoot. My management team, for letting me stand on his prized ugly ass white Range Rover with a megaphone which im pretty sure i technically own 20% of. All my friends and fans who took the time to show up and devote their time to the cause for an amazing time, of course…. the EMI guy (or not EMI? unsure) who filmed and cut all the behinds the scenes shit! and lastly Ultra Records for the great job on posting a buncha links. thats some fine work there.
and if i missed anyone, im going to assume i might have too many coronas to remeber… but good work guy… or girl.
lets give em all a big e-roundofapplause!!!!
*Claps* e-roundofapplause *Claps*
Now, bring on > album title goes here < !
History will always repeat itself: Nintendo loves to re-issue it’s handhelds over and over and over again. Is the Nintendo 3DS worthy of an XL-sized body?
Portable game systems like the Game Boy, PSP and Nintendo DS are meant to be, well… portable. These systems are generally smaller to make it easy for children to hold or put in a pocket. Nintendo started a new trend a few years ago with the Nintendo DSi. The system gained a larger variant that made the system significantly larger. Older gamers quickly found the newer system to be more comfortable to hold and easier to see since the screens were 93% bigger.
Fast forward a year to 2011 for Nintendo’s 3DS launch. The excitement from Nintendo and non-Nintendo fans quickly panned after the system’s release in March 2011. The launch window consisted of only a few quality games, the $250 asking price was high and the eShop for digital content didn’t launch until June. Things quickly turned around when Nintendo made several strategic decisions: lower the price, reward early buyers with free games and release some awesome holiday titles. It worked, the 3DS sold like hot cakes, but Nintendo knew they could do better.
Enter the Nintendo 3DS XL.
The XL boasts screens that are 90% bigger than the original Nintendo 3DS. These new screens run at the same resolution, so individual pixels will be that much more noticeable if you were bothered pixelation. These glorious screens do not necessarily improve the 3D effect, but they make the “magic viewing angle” a little larger. Simply put, you can move your head a bit more and retain the 3D effect. I have tried several 3DS games, DS games, Virtual Console and eShop titles and everything looks great. The colors and contrast feel on par with the regular 3DS, just bigger (and slightly pixelated if held closer to your eyes).
This is where the 3DS XL takes a downgrade over the original system. Due to the larger screens, Nintendo didn’t have as much room to work with for speakers. To keep costs low they had to use speakers with smaller drivers. An Iwata Asks interview explains that Nintendo had to emulate some audio effects using the system’s operating system to make it sound as close to the original system as possible. It really isn’t too noticeable—lower volume and thinner sound—compared to the original. Use a pair of headphones to remedy the issue altogether.
What was one of the major complaints about the original Nintendo 3DS? Battery life. Nintendo’s portables have had a history of stellar battery life. When the DS lite arrived in 2006, it boasted battery life of 17 hours on the lowest brightness setting, blowing away it’s competitor, Sony’s PSP. The 3DS took a huge hit in battery life, basically 3-5 hours compared to the 17 hours of non-stop gaming that the DS lite provided.
The 3DS XL has an enhanced battery life, but not much. You’ll be lucky to get half an hour to an hour longer (3.5-6 hours). Something that Nintendo does not really advertise, but saw an improvement with the XL is standby time. With StreetPass and SpotPass features, Nintendo want’s you to leave the system on at all times. When the XL is closed and still turned on, the stand by life is much longer than the regular 3DS. I have not done any specific tests, but I noticed the red battery life was not going on when in stand by so quickly.
The XL was introduced at the best time of the 3DS generation. Many great games such as Super Mario 3D Land, Resident Evil: Revelations, New Super Mario Bros 2, The Legend of Zelda: Ocarina of Time 3D, Mario Kart 7, and Kid Icarus: Uprising are now available. These titles push the system technically (great graphics, sound and 3D visuals) are are a lot of fun if you enjoy these and other classic gaming franchises. The Nintendo eShop also holds some awesome titles like Pushmo and Mutant Mudds which are download games that stand out from dull iOS and Android games. Get them!
The system comes with some built in software titles to manipulate photos, audio, send messages to others, watch video and more. Netflix (and soon, Hulu Plus) are free downloadable applications with two games (AR Games and Face Raiders) built-in with nothing else to purchase. The system comes packed with 5 AR cards to use with the AR games software. All games will look the same on the bigger screens since they are the same resolution, even though you may think you’re seeing more detail than before. The larger screens make games, apps and media a joy to experience.
The XL is well, an XL-sized tank! This is one of Nintendo’s best-built handhelds in a very long time. The original 3DS didn’t look as sleek compared to the DS lite and DSi. It’s color scheme was three different tones, the glossy finish felt dirty with finger prints and needed to be wiped down a lot. The hinge was very loose and the stylus was stored in the back of the system near the Game Card slot. One of my biggest complaints with the original system were the Home, Start and Select buttons. Upon first glance they may look like touch sensitive buttons, but they are not. These crucial buttons were hidden under a plastic membrane and were difficult to push at times and looked ugly.
The 3DS XL fixes all of these problems. Upon holding it for the first time, you’ll realize that the XL is very heavy! The system is incredibly durable and didn’t have any give or creakiness anywhere. The hinge actually locks into three different positions and holds the desired position really well. The circle pad has more resistance to it (similar to the Circle Pad Pro accessory and it just feels better. Each button on the system has a stronger click and the size of each button is also a bit bigger. The plastic membrane is gone and the Start, Select and Home buttons are…. buttons! The stylus found its way back to the right side of the system (and is no longer telescoping… thanks!) Finally, Nintendo managed to squeeze a 4GB SD card in each system compared to a 2GB in the original 3DS models. The glossy 3-tone color disaster is gone for a (very) smooth matte finish that does not leave finger prints or feels dirty after a short play though of the system. The top and bottom of the system are red (or blue) and the entire inside is black. It makes for a great-looking and feeling piece of hardware.
Put simply, it’s a larger Nintendo 3DS. Nintendo went back to the drawing board and re-did the entire design of the original, not just making it bigger. The screens are huge, and the system is better for someone who mainly plays at home or doesn’t care for portability. That’s perfect for me, but people who travel and play while traveling, the original system might be the better option. The Nintendo 3DS XL retails for $199—$30 more than the regular 3DS—which is still $50 cheaper than what the Nintendo 3DS cost when it was released.
+ Larger screens make it fun to play old games all over again.
+ Build quality is fantastic. It is very sturdy and looks great.
+ Your hands will not cramp up compared to the original 3DS’s small size.
+ Battery life is improved, both gameplay and stand by time
- It is heavy! You’ll get used to this, but… it’s heavy!
- The screens are the same resolution as the 3DS; pixelation may bother you.
- The speakers are a downgrade and sound tinny. Use headphones.
Verdict? > Buy it at your earliest convenience. <